Customer site product installation, maintenance, troubleshooting;
Receive and assist in solving various on-site installation/use/maintenance problems encountered by customers, and timely and accurately feed back on-site information to the sales and R&D departments.
Product use/daily maintenance training;
Complete the customer inspection plan formulated by the technical support department, and submit the inspection report in time;
Maintain customer relationship and feedback customer satisfaction;
Work requirements:
Familiar with the construction and installation of sports venues;
Have a strong sense of customer service, be able to handle customer consultation and after-sales, and have strong coordination skills
